Case Study: Energy Safe Victoria achieves greater speed and agility with Pegasystems Pega Cloud

Energy Safe Victoria migrates to the cloud for greater speed and agility

Energy Safe Victoria, the state safety regulator for electricity, gas, and pipelines, needed to move beyond paper-based processes and fix performance problems in its ESVConnect online hub as usage grew. Its on-premises servers were struggling to scale and provide reliable service for licensing, safety certificates, and gas application management. Pegasystems provided Pega Cloud® to help Energy Safe Victoria modernize the platform.

Pegasystems migrated ESVConnect to Pega Cloud, improving speed, scalability, reliability, and security. The new environment automatically handles demand spikes, supports services like MyESV and GasTrac, and gives Energy Safe Victoria real-time operational data on usage and processing times. As a result, ESV now delivers a better online experience, processes gas supply approvals more quickly, and frees staff from managing patching and system security so they can focus on new features.

Energy Safe Victoria

Manish Arora

Information Services Manager