Case Study: Deutsche Bahn achieves 50% faster process lead times with Pegasystems Pega Platform

Deutsche Bahn develops workflow solutions with low code

Deutsche Bahn, Germany’s main railway and transportation provider, faced slow, manual internal processes across its large network of subsidiaries and functions. DB Systel, its digital partner, needed a faster way to build applications and automate workflows, and it selected Pegasystems’ Pega Platform to help modernize the legacy environment.

Pegasystems worked with DB Systel to establish a citizen developer community using low-code intelligent automation, allowing business users to create their own workflow solutions. The rollout improved transparency and automation speed, cut process lead times by 50%, and doubled stakeholder satisfaction, with early pilot projects receiving very positive feedback.

Deutsche Bahn

Doris Barth

Senior Project Manager