Case Study: Large Premium Agriculture and Construction Equipment Company achieves real-time machine health monitoring and reduced downtime with Pegasystems

Connected machines enriched by digital prescriptive maintenance

A Fortune 200 company that makes premium agriculture and construction equipment set out to become a solutions provider by using machine telematics to deliver actionable machine-health insights. Its legacy software and rules engines couldn’t handle millions of daily transactions or meet needs for faster integration, automation, audit readiness, and adaptability across a diverse global customer base.

The company ran a three-month proof of concept with Pega, trained key staff, and adopted the Pega Platform for digital process automation—exceeding POC expectations and enabling rapid feature delivery. The new solution supports thousands of users and connected machines, surfaces machine-health data for timely action, accelerates integrations from weeks to hours, reduces maintenance costs and downtime, and improves customer yield and satisfaction.