Case Study: Church Mutual Insurance achieves $2.5M in annual savings with Pegasystems (Pega)

Church Mutual Insurance drives $2.5M in cost savings with Pega

Church Mutual Insurance, a long-established insurer serving nonprofits, religious organizations, and camps, was held back by outdated legacy systems, siloed data, and manual workflows that slowed renewals, underwriting, and other key processes. As growth increased pressure on staff and costs, Church Mutual turned to Pegasystems and the Pega Platform with help from P3 Fusion to modernize operations.

Pegasystems implemented a phased workflow automation approach on the Pega Platform, prioritizing renewals, sales automation, and underwriting while breaking down departmental silos. The result was 95% fewer back-office touchpoints, renewal processing time cut from 30 minutes to five, 200% efficiency gains, and $2.5 million in annual savings, with early savings of $300,000 and improved employee work-life balance.

Church Mutual

Rick Meehean

Director of Workflow Management