Case Study: Air Force Research Lab improves data quality and decision-making with Pegasystems

Air Force Research Lab modernizes 100+ applications with Pegasystems

The Air Force Research Lab (AFRL) was struggling with a heavily customized, outdated commercial system that was costly to maintain, poorly adopted, and incapable of enabling shared applications across different directorates. They needed an intelligent business process management suite to modernize mission-critical decisions and improve data quality, leading them to partner with Pegasystems.

Pegasystems provided a flexible, open platform that allowed AFRL to inherit and configure enterprise applications for local needs, unify developer design, and optimize decision-making. By prototyping new management applications and planning to transition over 100 existing tools, the solution improved data quality and visibility. This empowered leaders at all levels with accurate, accessible information for more informed and agile decision-making to support their mission.