Case Study: Achmea achieves faster, more agile operations with Pegasystems

Achmea future-proofs operations with Pega

Achmea, the Dutch insurer serving more than 10 million customers, was held back by legacy systems, technical debt, and siloed technology teams that made it difficult to scale its Pega-based operations. With Pegasystems’ Pega Platform and support from HCLTech, Achmea needed a way to modernize its infrastructure, improve collaboration, and speed up delivery across five business divisions.

Pegasystems helped Achmea upgrade its applications, move to the cloud, adopt DevOps, and establish stronger governance and reusable components across the organization. As a result, Achmea now runs 70+ Pega applications on the latest version, supports eight brands, and cut policy origination time by 50%, while also improving response times, reducing lead times, and enabling faster, more consistent development.

Achmea

Roderick van de Kant

Operational Team Manager