Case Study: Achmea achieves faster, more agile operations with Pegasystems

Achmea future-proofs operations with Pega

Achmea, the Dutch financial services company serving more than 10 million customers, needed to overcome legacy systems, technical debt, and siloed development that were slowing down operations and making it harder to adapt across its divisions. The company had already been using the Pegasystems Pega Platform, but its aging setup could no longer support growing demand, collaboration, or efficient delivery.

Working with Pegasystems and HCLTech, Achmea modernized its Pega environment with cloud adoption, DevOps practices, governance, and application upgrades. Pegasystems helped Achmea run 70+ Pega applications on the latest platform version, improve response times, reuse components across divisions, and cut the time to complete a policy origination journey by 50%, while also speeding development and deployment through 15+ hosting segments and infrastructure templates.

Achmea

Roderick van de Kant

Operational Team Manager