Case Study: iNetVideo cuts fraud and chargebacks and increases orders with PayPal

iNet Video - Customer Case Study

iNetVideo, a Montreal‑based online retailer of budget CDs, DVDs, Blu‑ray movies and video games with offices in Canada and the U.S., needed a fast, easy‑to‑manage Canadian expansion and a single provider to handle all online payments while reducing fraud and chargebacks. The company sought an all‑in‑one solution to streamline operations, centralize transaction data, and reassure Canadian shoppers.

iNetVideo implemented PayPal Express Checkout and PayPal Website Payments Pro, launching its .ca store within two days. PayPal’s centralized dashboard and configurable fraud filters cut chargebacks and reduced staff time spent on fraud management, while the PayPal brand increased consumer trust and contributed to larger average orders.

iNetVideo

Alaa Hassan

Vice President