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A PayPal Case Study
Children’s Miracle Network Hospitals (CMN Hospitals), which supports 170 children’s hospitals and delivers millions of treatments annually, faced a sudden fundraising crisis when in-person events stopped during the COVID-19 pandemic. To maintain vital revenue and donor engagement, CMN Hospitals worked with longtime partner DonorDrive and payment providers PayPal and Venmo to quickly shift fundraising online.
DonorDrive enhanced its mobile-first Express Donate™ flow to include one-tap Venmo payments integrated with PayPal, creating a seamless payment experience that boosted conversion. The result: donations completed twice as fast, Venmo accounted for over 10% of gifts, and CMN Hospitals saw an 18% increase in funds on the DonorDrive platform—virtual events ultimately outperforming previous in-person efforts.
Nick Ward
VP Marketing & Communications