Case Study: Westcliff University achieves 99.7% digital payment adoption with Paymentus

Westcliff University drives 99.7% digital payments with Paymentus

Westcliff University faced significant billing and payment challenges, relying on manual processing that burdened staff and failed to meet student expectations for digital convenience. To address this, the university selected Paymentus as its first billing and payments partner to automate processes and offer a modern payment experience.

Paymentus implemented its Higher Education Payments Platform, which integrated seamlessly with the university's student information system. The solution expanded payment options and was supported by a targeted adoption campaign. As a result, Westcliff saw 99.7% of payments move through the digital portal, a 78% increase in monthly payment volume, and a massive reduction in staff hours spent on manual processing, saving roughly 195 hours per month.

Westcliff University