Case Study: Grange Insurance achieves faster insurance payouts with Paymentus

Grange Insurance reduces payout times to less than an hour with Paymentus

Grange Insurance, a leading insurer, sought to modernize its digital disbursement capabilities to drastically reduce insurance payout times and exceed policyholder expectations. To address this challenge, they partnered with Paymentus.

Paymentus implemented a solution that expanded the digital experience for claimants and transformed the vendor registration process. This allowed for faster digital payout options and created a more efficient workflow. As a result, Grange Insurance reduced payout times to less than an hour and achieved an average 15-20 point increase in Net Promoter Scores from policyholders who received digital payouts.