Case Study: TruGreen saves $1.8M and improves hiring quality with Paradox

TruGreen saves $1.8 million with Paradox automation

TruGreen, a lawn care company, faced significant challenges in its high-volume hiring process for its call center, sales, and production teams. Its process was clunky, requiring candidates to apply twice across different systems, which created a poor candidate experience and burdened recruiters with administrative work. A lack of alignment among functionally separated recruiting teams further hampered efficiency. To address this, TruGreen partnered with Paradox and implemented its AI assistant, Trudy.

By implementing Paradox's conversational AI solution, TruGreen automated its hiring process. This integration significantly improved candidate quality and streamlined recruiting efforts. The results were substantial: the company saved $1.8 million yearly by eliminating its RPO, achieved a $300 decrease in cost-per-hire, and saw a major improvement in retention due to better candidate matching. Paradox's technology also allowed TruGreen to hire the same number of people with far fewer interviews, proving the efficiency gains.

TruGreen