Case Study: Royal London achieves interview scheduling 99% faster with Paradox

Royal London cuts interview scheduling time by 99% with Paradox

Royal London, the largest mutual insurer and investment company in the U.K., faced a significant challenge in hiring top talent due to a slow and inefficient interview scheduling process. To modernize their recruiting and minimize candidate drop-off, they partnered with Paradox to implement its Conversational Scheduling solution.

By deploying Paradox's AI-powered Conversational Scheduling and its assistant Peli, Royal London automated and streamlined its scheduling process atop SAP SuccessFactors. The results were a dramatic 99% decrease in time-to-schedule, reducing the process from three days down to just 29 minutes. Paradox also delivered an exceptional candidate experience, achieving a 72 NPS score with its AI.

Royal London