Case Study: Meritage Hospitality Group speeds Wendy’s hiring with Paradox

Meritage Hospitality Group speeds Wendy’s hiring with Paradox, cutting time to offer to 3.82 days

The customer, Meritage Hospitality Group, faced a challenge with a long and complicated hiring process for its 300+ Wendy's restaurants. This resulted in a poor candidate experience with high drop-off rates, making it difficult to hire effectively. They partnered with the vendor Paradox to implement its Conversational ATS solution.

Paradox's solution involved deploying a conversational AI assistant named Olivia to automate initial screening and interview scheduling. This created a simplified, mobile-first application process. The results for Meritage were significant: they generated over 148,000 applications and reduced the average time from application to job offer to just 3.82 days. Olivia also saved general managers over two hours of administrative work per week.

Meritage Hospitality Group