Case Study: KPMG Singapore boosts recruiting efficiency with Paradox

KPMG Singapore frees recruiters from 2 repetitive hiring tasks with Paradox

KPMG Singapore, a major professional services firm, faced a challenge where its recruiters were spending excessive time on manual, repetitive tasks like interview scheduling and phone screening. This limited their capacity for strategic work and occurred amidst tight hiring timelines and high volumes. To augment its team, KPMG Singapore partnered with vendor Paradox to implement its AI-powered conversational tools to automate these processes and free up recruiter time.

The solution from Paradox automated time-consuming tasks such as scheduling and initial candidate screening and sourcing. This allowed KPMG Singapore's recruiters to shift their focus to more strategic activities, including deeper candidate searches and conversations with hiring managers. While specific metrics were not provided, the results achieved included significant time and cost savings, increased efficiency, and an enhanced candidate experience. Paradox's technology empowered the recruiters, enabling them to act as talent advisors and problem-solvers.

KPMG Singapore