Case Study: Johnson Controls lowers candidate response time with Paradox

Johnson Controls cuts candidate response time from 10 hours to 10 minutes with Paradox

Johnson Controls, a global manufacturing company with 100,000 employees, faced a challenge in its recruiting process. Their recruiters were burdened by a segmented system that required jumping between platforms and manually recording candidate responses, creating a poor experience and slowing down hiring. To address this, they partnered with vendor Paradox.

Paradox implemented its AI assistant, Emma, which integrates with Workday. This solution automated administrative tasks and elevated the candidate experience through simple text conversations. The results were significant: Johnson Controls lowered candidate response time from 10 hours to 10 minutes, a 98% decrease, and achieved nearly 100% candidate satisfaction. Paradox's solution also led to a 14% increase in hires.

Johnson Controls