Case Study: IHG Hotels & Resorts improves hiring efficiency with Paradox

IHG Hotels & Resorts maintains a stable hiring pipeline across 6,500+ hotels with Paradox

IHG Hotels & Resorts, a global hospitality leader, struggled with high-volume hiring across its 6,500+ properties during a period of negative societal views towards the industry. This challenge impacted their hiring pipeline and financial performance. To address this, they partnered with Paradox, leveraging its conversational AI products.

Paradox implemented a solution using its Conversational ATS, Career Sites, and Scheduling tools to help IHG redefine its employee value proposition and streamline hiring. This AI-driven approach allowed IHG to reach and engage the right candidates more effectively, speeding up the hiring process significantly. The results included a stable candidate pipeline and efficient staffing for their global hotels.

IHG Hotels & Resorts