Case Study: Extra Space Storage cuts time-to-hire by 45% with Paradox

A Paradox Case Study

Preview of the Extra Space Storage Case Study

Extra Space Storage cuts time-to-hire by 45% with Paradox

Extra Space Storage, a self-storage company, faced a significant challenge in hiring for its critical store manager roles. Their previous hiring process was too slow, causing them to miss out on top talent who would accept other offers before Extra Space could move them through its interview stages. To compete for talent from the retail sector, they partnered with vendor Paradox to implement its conversational AI solution, Olivia.

By leveraging Paradox's AI assistant, Extra Space Storage automated candidate communication and scheduling, which drastically sped up their hiring process. This solution reduced their time-to-hire by 45%, allowing them to secure the best talent much more quickly. Paradox's technology was integral to ensuring the company could find managers with the specific traits they needed to drive property performance.


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