Case Study: DKSH achieves 95% faster interview scheduling with Paradox

DKSH slashes interview scheduling time by 95% with Paradox

DKSH, a global company with over 29,000 employees, faced a significant challenge with a slow hiring process that was not designed for their worldwide candidate pool. To address this, they partnered with vendor Paradox and its conversational AI platform to automate and improve their recruitment.

The solution involved implementing Paradox's conversational AI to create a multilingual assistant named Genie. This automated candidate engagement, screening, and scheduling. The results were substantial, including a 95% reduction in the time it takes to schedule interviews, a 67% conversion completion rate, and a 99.6% candidate satisfaction rate. Paradox's solution greatly improved efficiency and the candidate experience.

DKSH