Case Study: Advantage Solutions speeds frontline hiring and onboarding with Paradox

Advantage Solutions cuts time-to-fill by 2 days with Paradox

Advantage Solutions, a major retail services company, faced the challenge of hiring a massive volume of frontline workers—nearly one million applicants annually—with an outdated, form-heavy application process that created a poor candidate experience. To meet its hiring goals and better serve candidates who primarily apply via mobile devices, Advantage Solutions partnered with Paradox to implement its Conversational ATS and a chat-to-apply interface.

By automating nearly the entire hiring journey with Paradox's AI assistant, Alix, Advantage Solutions significantly improved its process. The solution led to an immediate two-day reduction in time-to-fill and allowed 34% of candidate contact to occur outside business hours. A key win was streamlining pre-hire onboarding, trimming the timeline down to just three calendar days and ensuring candidates could complete all steps automatically.

Advantage Solutions