Case Study: 7-Eleven cuts hiring time and improves store staffing with Paradox

7-Eleven cuts time to hire from over 10 days to under 3 with Paradox

7-Eleven, a major convenience retailer, faced the challenge of high-volume hiring for its stores after a business decision shifted hiring accountability to store leaders, eliminating hundreds of field recruiters. They needed a technology partner to provide a simple, effective solution that could be easily adopted by store leaders with varying levels of digital knowledge. To address this, they chose to implement an AI assistant from vendor Paradox.

Paradox's AI assistant enabled 7-Eleven's store leaders to efficiently manage their own hiring. The solution dramatically reduced time-to-hire from over 10 days to less than 3 days. This efficiency gain was estimated to save 40,000 hours per week for store leaders, allowing stores to be fully staffed and provide a better customer experience.

7-Eleven