Case Study: Watch Duty improves wildfire alert reliability and uptime with PagerDuty

Watch Duty delivers real-time wildfire alerts with PagerDuty and 99.97% uptime

Watch Duty, a nonprofit organization dedicated to providing real-time wildfire alerts and information, faced the challenge of coordinating a dedicated response to emergencies and ensuring system reliability for its 7.2 million users amid rapidly changing fire conditions and peak loads on its app. To manage its critical incident management and on-call operations, Watch Duty turned to PagerDuty and implemented the PagerDuty Operations Cloud.

The solution from PagerDuty provided Watch Duty with a fundamental platform for orchestrating its response and delivering life-saving information to the public. By using PagerDuty, the organization enhanced its operational efficiency and system uptime, which became integral to its ability to provide immediate, actionable alerts. This partnership ensured public safety during emergencies and allowed Watch Duty to reliably scale its vital services.

Watch Duty