Case Study: Beyond 12 scales personalized coaching for first-generation college students with PagerDuty

Beyond 12 scales personalized coaching for 50-100 staff with PagerDuty

Beyond 12, a national technology nonprofit, helps first-generation college students from under-resourced communities graduate and build careers. Their challenge was scaling their personalized coaching platform without any downtime to ensure students could get immediate support. They turned to PagerDuty to build a reliable infrastructure and communications system.

By implementing PagerDuty, Beyond 12 gained the ability to monitor its AI-powered tools in real-time and instantly notify the right team members of any issues. This solution from PagerDuty ensured maximum reliability, allowing the organization to meet students' needs exactly when they arise and successfully scale the human relationships that are crucial to student success.

Beyond 12