Ozmo

Ozmo is a technology company that creates software to solve customer support at scale for large enterprises. Their omnichannel tech support platform, which serves as a consistent and always up-to-date single source of answers, assists in over 25 million support interactions each year. At Ozmo, their mission is to answer every tech support question without human intervention. Since creating the world’s first virtual device years ago, Ozmo has established itself as the leading provider of tech support answers, helping tens of thousands of customer service agents and millions of customers troubleshoot issues with ease and confidence. At their core, they believe in helping make technology more accessible to all people.

Case Studies

Showing 7 Ozmo Customer Success Stories

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Ozmo partners with tier one MNO for VoIP support

Regional MNO boosts customer satisfaction and agent success with Ozmo

How a global tech insurance and support provider increased agent confidence and NPS with Ozmo

How a tier one US MNO partnered with Ozmo to support its "My Account" mobile app

TELUS customer support is powered by the Ozmo platform

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Top global device manufacturer employs Ozmo to empower its remote agents

Verizon saves tens of millions of dollars each year with Ozmo

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