Case Study: Upwork achieves CCPA compliance and secures sensitive data with OvalEdge

Upwork secures sensitive data and ensures CCPA compliance in a matter of weeks with OvalEdge

Upwork, a leading global freelancing platform, faced significant challenges in locating and securing Personally Identifiable Information (PII) scattered across more than 300 complex data sources. This lack of visibility made it difficult for the company to achieve compliance with the California Consumer Privacy Act (CCPA). To address this, Upwork selected OvalEdge for its advanced data catalog and governance capabilities.

OvalEdge provided a solution that centralized metadata, automated PII classification with AI, and streamlined compliance workflows like Data Subject Access Requests (DSARs) through API integrations. As a result, Upwork secured its sensitive data and achieved CCPA compliance in a matter of weeks. The implementation significantly reduced manual effort, automated data discovery, and reinforced user trust by strengthening the company's overall data management framework.

Upwork

Ram Kommineni

Director, Data Analytics