Case Study: Vodafone cuts sales times from days to 5 minutes with OutSystems

Vodafone cuts sales times from days to 5 minutes with OutSystems

Vodafone Portugal, a major telecommunications operator, faced a challenge with its slow and fragmented door-to-door sales process, which relied on manual paperwork and took days to complete a sale. To modernize this and other internal applications, the company adopted the OutSystems high-performance application platform to drive a broader digital transformation.

Using OutSystems, Vodafone's digital engineering team built an end-to-end mobile and web solution that digitized the entire subscription process for its sellers. This OutSystems solution reduced the sales cycle from several days down to just five minutes, dramatically improving operational efficiency and enabling real-time decision making for managers.

Vodafone