Outreach
48 Case Studies
A Outreach Case Study
Jitterbit, a mid‑sized computer software company, faced the common sales challenge of scaling personalized outreach while minimizing manual work from out‑of‑office (OOO) replies that hurt meeting-booking rates. Under Senior Manager of Demand Generation Wes Baker, Jitterbit had already doubled sales‑accepted leads and tripled qualified opportunities after adopting Outreach, but OOO responses and the time required to handle them were still blocking further improvement.
Jitterbit implemented Outreach’s Amplify suite—specifically the OOO Return Date extraction and automation—which let the team automatically pause and resume sequences based on prospect return dates and personalize follow‑ups at scale. The team acted on 2,149 extracted return dates, added 3,167 new phone numbers to the database, and saw reply rates increase about 15%, driving more meetings, pipeline growth and higher conversion rates.
Wes Baker
Manager of Business Development