Case Study: Wells revamps ecommerce and boosts online sales with OSF Digital and Salesforce Commerce Cloud

Wells boosts online monthly sales with OSF Digital and serves 280+ stores with Salesforce Commerce Cloud

OSF Digital partnered with Wells, a leading parapharmaceutical company in Portugal, which lacked a sufficient online presence and was seeking full autonomy for its digital business with a feature-rich ecommerce platform.

OSF Digital implemented and customized Salesforce Commerce Cloud, tailoring it with industry-specific features like a prescription lens landing page and a multi-shipment checkout. This solution provided Wells with a revamped, autonomous ecommerce operation. The results included an all-time high in monthly online sales, an increase in customer NPS, and the successful establishment of dedicated internal teams.

Wells