Case Study: Vidi increases conversions with OSF Digital and Salesforce Marketing Cloud

Vidi increases conversions and engages 170,000 researchers with OSF Digital

OSF Digital partnered with Vidi, a market research firm based in São Paulo, Brazil. The customer faced a challenge with disconnected communication processes and siloed data, which prevented personalized engagement and a unified view of their large crowdsourced team of researchers.

OSF Digital implemented Salesforce Marketing Cloud and integrated it with Vidi's existing ecosystem. This solution provided efficient, unified communications and enabled the creation of personalized customer journeys. As a result, Vidi significantly increased conversions and engagement with its team of over 170,000 researchers.

Vidi