Case Study: TOA Corporation boosts sales and ROI with OSF Digital’s Salesforce multicloud solution

TOA expands to 120+ countries with OSF Digital

TOA Corporation, a global manufacturer of professional sound and video equipment, faced a manual and labor-intensive B2B sales process that hindered efficiency and growth. To digitalize its operations and gain a unified view of its customers, TOA partnered with OSF Digital for a Salesforce multi-cloud solution.

OSF Digital implemented a tailored suite of Salesforce products, including B2B Commerce for the US market and Sales Cloud with Pardot across several Asian countries. This solution automated and centralized sales and marketing processes. As a result, TOA achieved a consolidated 360-degree customer view, reduced labor and internal costs, increased efficiency, and established a scalable platform to expand its customer base and boost ROI.

TOA Corporation