Case Study: TELUS improves building navigation and engagement with Orizon's digital kiosk experience

Telus enhances building navigation and engagement with Orizon in a 222m Sky Tower

Telus, one of the world's largest telecommunications companies, required a digital kiosk system for its new TELUS Sky building in Calgary to help employees and guests navigate the massive, complex space and improve engagement. The company engaged the vendor, Orizon, to design this kiosk experience.

Orizon developed a modern kiosk system focused on seamless wayfinding and access to building data, creating an MVP that prioritized the most important features first. The solution provided employees and guests with improved support, engagement, and navigation, which resulted in high satisfaction. Orizon also delivered a robust design system and a modern visual interface that adhered to Telus's brand constraints and established a foundation for future projects.

Telus