Case Study: La Colombe Coffee Roasters grows subscribers and AOV with Ordergroove

How La Colombe grew their subscriber base by 41% with Ordergroove

La Colombe Coffee Roasters, a premium coffee brand, launched subscriptions to match the experience of their cafés but struggled with a subscription platform that made sign-up difficult, blocked subscribers from adding products to orders, and required multiple product catalogs. This created customer friction, increased support burden, and drained internal resources.

Ordergroove helped La Colombe modernize its subscription experience with features like Instant Upsell, an intuitive subscriber dashboard, prepaid subscriptions, analytics, and a native Shopify integration. In three months, Ordergroove drove 41% subscriber base growth and a 12% increase in average order value, while also improving LTV, reducing subscription-related support tickets, and boosting prepaid enrollment.

La Colombe Coffee Roasters

Emily McCracken

Senior Manager of eCommerce