Case Study: elope achieves 40% B2C growth and streamlined fulfillment with Oracle NetSuite

With B2C Sales Surging, elope Plans Thoughtful Growth Strategy

elope, Inc., a 45‑employee retail company based in Colorado Springs that sells in the U.S. and Canada, faced a critical systems challenge as B2C demand surged after launching on Amazon. Their decade‑old Sage system slowed to a crawl during peak periods, forcing manual order uploads and hindering plans to expand to eBay, Walmart.com and grow elope.com.

elope implemented NetSuite SuiteSuccess with NetSuite Professional Services, gaining a single source of data, virtual warehouses and real‑time inventory across ~1,000 SKUs and fulfillment centers in Colorado Springs and China. Automation, prebuilt reports and improved demand planning drove a 40% year‑over‑year increase in B2C sales (now half of total revenue), paid for the implementation, and positioned the company for European expansion.

elope

Eli Rustenbach

Strategic Analysis Team Lead