Case Study: Wisteria achieves streamlined shipping and doubled daily orders with Oracle NetSuite

Wisteria Streamlines Its Parcel and Ltl Shipping Process For Easy Ecommerce Fulfillment

Wisteria is a family‑owned retailer of specialty furniture, accessories and decor sold via ecommerce, catalog and a company store. As order volume grew, the team faced rising shipping costs and inefficiencies from manual data entry, separate parcel and LTL processes, time-consuming carrier rate shopping and cumbersome paperwork.

Wisteria implemented Pacejet Enterprise Shipping integrated with NetSuite to provide a single user interface, real‑time carrier rate shopping, and automated document printing. The integration cut manual entry and errors, unlocked more low‑cost small‑package options, allowed staff to flex between parcel and LTL tasks, sped up freight quoting—and ultimately doubled the number of orders shipped per day with fewer errors.

Wisteria

Paul Srubar

Logistics Manager