Case Study: TOV Furniture achieves faster order processing and real-time inventory visibility with Oracle NetSuite

TOV Furniture Finds Success with Fresh Designs

TOV Furniture, founded in 2012 by Bruce Krinsky, designs colorful, on‑trend furniture for a younger audience and grew quickly (about 60% year‑over‑year), selling through retailers like Bed Bath & Beyond, Walmart and ecommerce marketplaces. As orders climbed to as many as 300 a day, the company struggled with slow order processing, poor inventory visibility and a legacy platform that required coding changes—limiting its ability to offer fast delivery and online ordering.

TOV replaced QuickBooks and Odoo with NetSuite ERP and SuiteCommerce Advanced (SuiteSuccess for Commerce, Wholesale Distribution), launching a new B2B web store in 27 days. The integrated solution delivered real‑time inventory, consolidated order and customer data, stronger reporting and faster order fulfillment, letting customers place orders online, view specs and photos, track shipments and get service without calls or emails.

TOV Furniture

Baila Bree

Director of Operations