Case Study: Total Computer Networks achieves 50% revenue growth and faster order-to-cash with Oracle NetSuite

Total Computer Networks Fuels Rapid Growth with NetSuite

Total Computer Networks is an award-winning U.K. B2B IT reseller (offices in Kettering and Fleet) supplying Dell, HP, Lenovo and other products to mid-market firms. Rapid growth exposed limitations in its on‑premise Sage 200 system—lack of flexibility, high upgrade costs and poor visibility into performance and inventory—creating scalability and decision‑making challenges.

The company moved to NetSuite ERP and Inventory Management, implemented and customized by Nolan Business Solutions with eInterAct EDI integration to distributor networks. The cloud solution delivered real‑time pricing and inventory, automated catalog updates and invoicing, mobile CRM and improved fulfillment for drop‑ship and warehouse orders. Results included 50% revenue growth and a 30% increase in customers and staff in the first year, a 20% reduction in sales‑order processing costs, better control of 100,000 products from 600+ suppliers, and faster cash flow and customer service.

Total Computer Networks