Case Study: TOP Step achieves improved project delivery and profitability with Oracle NetSuite OpenAir

TOP Step Consulting Able to Practice What it Preaches with NetSuite OpenAir

TOP Step is a professional services consultancy founded by CEO Jodi Cicci after she used NetSuite OpenAir as a project manager at Software AG. The company’s initial challenge was to adopt OpenAir as its founding IT platform and prove its value to clients by “practicing what it preaches,” using the same tools it helps customers optimize.

TOP Step implemented NetSuite OpenAir (with Salesforce integration) for project management, resource optimization, accounting and profitability reporting, and built training and user communities around the platform. The solution streamlined the lead-to-cash lifecycle, kept projects on track, simplified project-level profitability reporting, and helped TOP Step outperform industry averages in revenue growth, on-time delivery, utilization and bid-to-win rates — earning six “best of the best” honors from SPI Research.

TOP Step