Case Study: DocDoc achieves unified operations and accelerated patient care with Oracle NetSuite

The Diagnosis is Out DocDoc Transforms Health Care with Oracle NetSuite

DocDoc is a Singapore-based health‑tech start‑up (founded 2012) that connects patients to more than 25,000 physicians, 600 clinics and 100 hospitals across eight countries. Rapid growth and fragmented systems—relying on Microsoft Office, Salesforce and Xero—left the company with operational silos and no single view for finance, HR and customer processes, making it hard to scale and meet local currency, tax and legal requirements.

DocDoc implemented NetSuite OneWorld to unify ERP, CRM, HR and finance across its regional offices, enabling local compliance with centralized consolidation. The platform delivers real‑time cross‑departmental data for smarter decisions and automated workflows, and is powering a regional patient/provider repository to help consumers switch physicians and access care faster.

DocDoc

Cole Sirucek

Co-Founder and CEO