Case Study: The Chefs Toolbox saves hundreds of thousands in IT and accounting costs with Oracle NetSuite OneWorld

The Chefs Toolbox Saves Hundreds of Thousands on IT and Accounting Costs With NetSuite

The Chefs Toolbox, a Sydney-based wholesale distributor serving in-home party sales in Australia and New Zealand and retail channels in the US, outgrew its startup systems and a failed migration to Microsoft Dynamics GP, which delivered virtually no usable reporting. Solving GP’s issues would have required more than $100,000 in server hardware plus additional IT headcount, while their international business model needed flexible support for very different sales channels.

They implemented NetSuite OneWorld (chosen over SAP Business One), integrating with their vertical in‑home sales software to support both party and retail models and provide consolidated international analytics. The six-week rollout delivered clearer inventory and financial reporting, cut accountant billable hours in half, saved over $100,000 in hardware and ongoing IT costs, and enabled most customizations to be managed in-house, reducing consulting fees.

The Chefs Toolbox