Case Study: TechSoup achieves $2B in technology distributions and 166% program growth with Oracle NetSuite OneWorld

TechSoup Scales its Philanthropic Mission with NetSuite OneWorld

TechSoup is a nonprofit that delivers technology and digital platforms to empower nonprofits worldwide, having distributed $9 billion in donations to 900,000 organizations. Facing rapid international growth and complex operations—multiple subsidiaries, 20 currencies and hundreds of global partners—TechSoup needed a unified system to scale financials, project tracking and reporting without proportionally increasing staff.

By implementing NetSuite OneWorld, TechSoup gained mission-critical financials, opportunity tracking, project and expense management plus real‑time dashboards. The platform scaled operations as distributions grew from $750M to $2B, supported expansion from 37 to more than 230 countries, improved decision-making and freed administrative savings to accelerate programs—delivering 166% program growth while keeping headcount steady.

TechSoup

Dan Webb

VP Business Systems