Case Study: Success Partners achieves 30% growth without adding staff with Oracle NetSuite

Success Partners - Customer Case Study

Success Partners, a media, publications and communications firm, was growing quickly after launching a new ecommerce platform and expanding its product line, but its unsupported legacy ERP and siloed systems couldn’t integrate with ecommerce or custom apps, forcing many manual operations and limiting scalability.

The company implemented NetSuite Mid Market Edition as a cloud ERP and added RF‑SMART for order fulfillment, cycle counts and work-order management; RF‑SMART’s handheld scanning enabled batch picking and real-time inventory updates. As a result, Success Partners handled 30% growth without adding staff, increased order accuracy from ~90% to 99%, and reduced shrinkage while gaining better inventory visibility and manufacturing flexibility.

Success Partners

Coy Moore

Director of Operations