Oracle NetSuite
789 Case Studies
A Oracle NetSuite Case Study
Cordicate IT, a value-added reseller and managed IT services firm in West Conshohocken, PA, struggled with fragmented standalone applications (Microsoft Office, QuickBooks, Sage) that made data collection, reporting and cross-company visibility slow, error-prone and labor intensive—jeopardizing client satisfaction and requiring extra administrative headcount.
Cordicate selected NetSuite’s unified cloud suite (ERP, Order Management, CRM, SuiteCommerce Advanced, SuitePeople Payroll) and migrated legacy data into a single system, enabling end-to-end visibility and automation across financials, orders, billing, fulfillment and projects. The results: three-fold revenue growth over 10 years while serving 500+ clients, reports that now generate in minutes instead of days, elimination of the cost of roughly two back-office FTEs, streamlined drop-ship order management and a customer portal for reordering, case tracking and online payments.