Case Study: Software AG standardizes global professional services and improves resource utilization with Oracle NetSuite (NetSuite OpenAir)

Software AG Standardizes on NetSuite OpenAir As Platform for Global Professional Services

Software AG, a Darmstadt-based software and technology company, faced fragmented professional services operations across international offices that relied on legacy tools and homegrown software. Managers couldn’t reliably track budgets, schedules or resource utilization, and teams needed extra headcount to manage complex spreadsheets and standalone project-management systems.

After testing in six countries, Software AG standardized on NetSuite OpenAir as its global professional services platform. The unified system integrates accounting with services, automates time-tracking and invoicing, and provides a common knowledge base—delivering real-time budget and schedule visibility, improved resource utilization, freed managers to focus on profitability forecasting and revenue recognition, consistent global support, and an estimated 8% administrative-overhead savings in one office.

Software AG