Oracle NetSuite
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A Oracle NetSuite Case Study
Soccer Express, founded in Coquitlam, British Columbia in 1998, is Canada’s largest soccer retailer, carrying global brands like Nike, Adidas and Puma. Rapid growth exposed limits in its siloed, legacy systems (Aralco POS, Simply Accounting, Sage and Adobe ecommerce), which couldn’t support omnichannel expansion or provide a single source of customer, order and product data.
The company implemented NetSuite SuiteCommerce Advanced (ERP, CRM, Order Management and POS) to unify ecommerce and back‑end systems. The cloud platform enabled real‑time inventory across two distribution centers and four stores, faster fulfillment (from six days to under 24 hours), improved customer service and easier scaling — driving a 24% increase in mobile users, a 30% rise in sales and a 25% revenue lift.
Andrew Veer
COO