Case Study: School of Rock achieves streamlined paperwork and scalable growth with Oracle NetSuite

School of Rock Builds Brand, Eases Growing Pains with the Harmony of DocuSign and NetSuiteCRM

School of Rock, a rapidly growing music instruction franchise with more than 100 locations and international expansion plans, needed to protect its brand while streamlining the hundreds of student, employee and franchise documents processed each month. The company wanted a consistent, compliant, and visible process across locations to reduce paper handling, minimize liability, and support rapid growth.

School of Rock integrated DocuSign with NetSuite CRM+/ERP using PowerForms and DocuSign Connect, launching a branded e‑commerce signing workflow in 10 days. Forms are auto-populated from NetSuite, signed online, and returned to customer or employee records without manual intervention—speeding enrollment, enabling online franchise agreements and HR onboarding, improving auditability, mitigating risk, and delivering a scalable, consistent experience that franchisees and customers appreciate.

School of Rock

Evan Trent

SVP of Corporate Development