Case Study: MobileDemand achieves 50% faster order processing and unified, real-time operations with Oracle NetSuite

Rugged Tablet Provider MobileDemand Powers Up with NetSuite

MobileDemand, a Hiawatha, Iowa–based maker of rugged Windows tablets for warehousing, manufacturing, field service and other sectors, was operating on disparate systems (Microsoft ERP/Office, QuickBooks) that required manual re-entry, gave limited visibility into sales, inventory and finances, and lengthened month-end close and reporting cycles. The company also wanted to avoid heavy on‑premise IT investment while gaining integrated, customizable functionality.

MobileDemand implemented NetSuite ERP as a unified cloud platform, supplemented by Oz Development (shipping), CyberSource (payments) and HubSpot (marketing). The solution centralized finance, sales and operations, eliminated manual spreadsheets, sped order processing by 50%, shortened monthly close from 10–15 days to 5, improved forecasting, inventory/BOM costing and warranty tracking, and provided real-time dashboards and scalable capabilities for growth and a more tailored customer experience.

MobileDemand