Case Study: Refresh Renovations achieves rapid franchise onboarding and international scalability with Oracle NetSuite

Refresh Renovations Builds a Foundation for Aggressive Franchise Strategy with NetSuite

Refresh Renovations, New Zealand’s largest home renovation company, faced a major roadblock to its aggressive franchising plans: its legacy Nimbus system was costly, hard to customize, and lacked robust multi‑currency and tax functionality. Provisioning changes for new franchises required hired programmers, creating delays, workarounds and poor operational visibility across its network.

The company replaced 26 Nimbus instances with a single NetSuite OneWorld implementation (with Project Management), dramatically speeding franchise onboarding from up to three weeks and NZ$4,000 to just hours, halving IT costs and eliminating servers. NetSuite’s multi‑currency and compliance features now support international expansion and drive higher franchise adoption and collaboration, giving Refresh Renovations a scalable platform for growth.

Refresh Renovations