Case Study: Port of Portland achieves real-time visibility and streamlined shipping operations with Oracle NetSuite

Port of Portland Keeps Ships Moving with NetSuite

Port of Portland, a Melbourne-based port operator serving exporters, faced fragmented, outdated systems (Epicor, Astea, HR3, MEX) and manual processes that hindered growth and created data inconsistencies — ship scheduling was even recorded by hand. The company needed an integrated, scalable platform to support a growing customer base and provide reliable, timely information for decision-making.

Port of Portland implemented a single NetSuite instance for financials, payroll, project and asset management, and shipping, augmented by SuiteApps i-Seaports (traffic management and vessel call coordination) and Infinet Cloud (payroll). The integrated solution delivered real-time visibility for executives, streamlined ship scheduling and payroll, improved financial and project efficiencies, increased data accuracy, gave most staff access to necessary data, and cut accounting month-end reporting time by about 30%.

Port of Portland