Case Study: BioPak achieves operational efficiency and sustainable growth with Oracle NetSuite

NetSuite Supports Packaging Company's 176% Growth Without Adding New Staff

BioPak is an Australian sustainable packaging company (AU$64M revenue) that makes compostable, plant‑based foodservice products and sells across multiple countries. Rapid growth exposed operational pain points: staff relied on manual spreadsheet transfers and siloed fax/email communications, complicating order tracking, supply chain management and supplier collaboration.

By deploying NetSuite OneWorld and SuiteCommerce Advanced to replace Sage, BioPak consolidated operations onto a single platform, automating ordering, manufacturing, freight and reporting. The solution enabled a B2B eCommerce channel, an industrial composting collection service and a bespoke carbon calculator—helping customers offset more than 44,000 tonnes of CO2 in 2019—and delivered the efficiency and visibility needed to scale while staying focused on sustainability.

BioPak