Case Study: Temple University, Japan Campus achieves 20% student recruiting growth without adding staff with Oracle NetSuite

NetSuite Helps University Boost Student Recruiting 20% Without Adding Extra Staff

Temple University, Japan Campus, an education nonprofit in Tokyo, faced a surge in prospective student applications and needed to automate registration and application lifecycle services across web, phone and other channels without adding IT staff due to tight cost controls.

Temple selected NetSuite over Salesforce and SAP, starting with CRM and expanding to NetSuite ERP as an end-to-end platform (including credit-card processing and a self-service applicant portal). As a result, the university is growing about 20% annually without extra IT hires, has faster response and follow-up to prospects, and recruiting teams work more efficiently by sharing prospect data and avoiding duplicate responses.

Temple University, Japan Campus